We believe in:

• being reliable, responsive, ethical, approachable and easy to work with
• providing high-quality work whose standards are supported by evidence and research
• keeping our promises and meeting deadlines
• being clear about our prices –  you’ll find them set out on the website or you can ask us to quote for a specific job
• the benefits that good plain-language editing can bring to your business and customers  –  because it makes sense to ensure your documents are clear and easy to read
• the benefits of good writing-skills courses offered by experienced presenters – because helping your staff to write more clearly will be good for your customers, your colleagues and your business
• dialogue with other plain-language practitioners around the world. Several of our team belong to the Plain Language Association InterNational, contribute to journals in the plain-language field, and present papers at conferences about linguistics and writing skills. We advise and support Português Claro in Portugal (www.portuguesclaro.pt/).